In the event of a medical emergency this service is available to you 24 hours a day, 365 days a year.
For the medical emergency assistance helpline call:
Australian and Overseas Callers: +44 (0)20 7939 9645
Asia +662 645 3932
USA +1 215 489 3785
Africa +27 10 209 8300
(Reverse charge calls will be accepted.)
IMPORTANT: This insurance will only cover In‐Patient care, emergency repatriation or curtailment that has been authorised by the Medical Emergency Assistance Company, who must be notified within 48 hours of admission to hospital, and for curtailment, prior to departure back to your Country of Embarkation / Host Country as applicable. If you are unable, another person may contact the Medical Emergency Assistance Company on your behalf.
There is no cover for treatment or surgery, which could reasonably be delayed until you return to your Country of Embarkation or Host Country. Failure to notify the Medical Emergency Assistance Company in accordance with the terms of this policy may result in the amount payable under your claim being reduced.